FAQ
QUESTIONS & ANSWERS
Where do I find spare parts for my shower column?

Replacement parts are available at https://outlet.pierdeco.design/collections/parts

How do I clean and maintain my Pierdeco product?

Depending on the material and finish of your product, different maintenance and cleaning can be recommand.

Shower head

Porcelain sanitaryware

Toilet seats

Faucets

Furniture

How do I replace the thermostatic cartridge on my shower column?

Instructions for thermostatic control and volume control cartridges are available at https://www.youtube.com/@aquamassage

What to do if my Aquamassage shower column has no/low pressure or temperature issues right after installation?

Here's the step by step instructions to resolve your issue: https://pierdeco.design/pages/low-pressure-on-brand-new-shower-column

What to do if I can't have proper hot water on my Aquamassage shower column?

Here's the step by step instructions to resolve your issue: https://pierdeco.design/pages/temperature-pressure-issue-aquamassage